Patient Access Week Patient Access Week this year runs from March 31 - April 6. The first interaction patients have with Houston Methodist often begins with the access department, which makes it so necessary to have a friendly and knowledgeable associate to connect with. Access staff handle many aspects of a patient’s visit from scheduling, registration, financial … [Read more...]
5S Journey – STORE Phase Begins
I’m pleased and proud to share that our Baytown, Clear Lake, and Sugar Land hospitals each had a very successful first phase of our 5S initiative – SORT. As you may recall, 5S is a defined approach for establishing a place for everything and everything in its place and is a key component of our Performance Excellence business system. I know many of you found some very … [Read more...]
HMSL Wellness Champion Winner: Rachelle Williams
Wellness Services will regularly feature employees who are successfully improving or maintaining their health. Our first Wellness Champion is Rachelle Williams, a transporter at Houston Methodist Sugar Land Hospital. As a transporter, I am required to physically be able to push, pull and move around all day long. Knowing this, I promised myself "I will not let those … [Read more...]
Celebrating Captain Tony Foster
HMSL is excited to share the remarkable achievement of IT Service Operations Manager Tony Foster, who has been promoted to the rank of Captain of the United States Air Force. A pinning ceremony was held on campus last Friday. Among those in attendance: HMSL Senior Leaders, Retired Lieutenant Commander Jim Francis, the IT Executive Team, members from the Veterans Alliance ERG … [Read more...]
Town Hall with Michael Garcia
New CEO Michael Garcia hosted a town hall on Tuesday, February 13, 2024. Below is a modified transcription of the event. ELIUD: On behalf of the senior leadership team, we want to thank everybody for being here today. Everyone's pretty familiar with the kind of town hall meetings in our hospital, right? We have three C's, we want to celebrate, communicate and connect. And … [Read more...]