JANUARY 5, 2023 — 6W nurse Eric Legrue is the 34th HMSL recipient of the Daisy award. He was nominated by more than one patient for his wonderful bedside manner and personal care he gives patients. Here is what they said about him: First, this nurse is an extraordinary individual. While all the staff was really nice and unbelievable, he was extremely busy and being pulled … [Read more...]
Houston Methodist Childbirth Center at Sugar Land Achieves NICU Level III Status
The message below was first sent as a press release on December 9, 2022. Houston Methodist Sugar Land Hospital is pleased to announce the achievement of a Neonatal Level III designation of their Neonatal Intensive Care Unit (NICU). Designation levels are awarded by the State of Texas to hospitals that provide neonatal and maternal care. Hospitals are required to validate … [Read more...]
Houston Methodist Service Standards Program Deadline and Update
NOVEMBER 3, 2022 — At the beginning of the year, we revised our Service Standards along with launching an interactive learning program, HM Service Standards Program, to all Houston Methodist employees to support our organizational priority to enhance patient experience. This curriculum is focused on practical strategies to enhance patient experience, emphasizing patients’ … [Read more...]
A Message From Dr. Marc Boom: 2022 Vizient Awards
Please read the message below, which was originally sent as an email from Dr. Marc Boom on September 22, 2022: I am so proud and excited to announce that six Houston Methodist hospitals have been recognized as top performers in the Bernard A. Birnbaum, MD, Quality Leadership annual rankings from Vizient. Our hospitals are recognized in different categories for demonstrating … [Read more...]
Patient Experience Week 2022 Wrap Up
MAY 2, 2022 —Thank you for your participation in this year's patient experience week. It was a great time for self-reflection and focus on our unparalleled care for our patients. Your responses, including Wednesday's photo challenge, were thoughtful and there were plenty of them. We have compiled just a few below and invite you to read them. Monday: I CARE Values and Patient … [Read more...]