To ensure optimal performance, Epic requires regular downtimes. These usually occur monthly on Sundays. For awareness, here’s a list of upcoming scheduled downtimes. Dates and times are subject to change.
- Sunday, March 18, from 1-5 a.m.
- Sunday, April 15, from 2-5 a.m.
- Sunday, May 20, from 1-5 a.m.
- Sunday, June 17, time TBD
- Sunday, Sept. 16, time TBD
- Sunday, Nov. 11, time TBD
Click here for detailed instructions and resources needed for preparing and during downtimes.
Attention Executives/Managers/Directors: After a downtime, the Daily Statistics Report (DSR), as well as all other reporting databases and reports, may be delayed by approximately five hours.
For more information, contact Jerrold Alwais at jsalwais@houstonmethodist.org.