February 12, 2018: Professional Models of Care is the 5th Force of Magnetism. Houston Methodist adopted “Patient and Family Centered Care” as the patient care delivery system. In other words, this is how patient care is delivered, keeping the patient and family at the center of their care. By doing this the patient’s unique needs are kept in mind, continuity of care is addressed, and health care professionals have the necessary tools and resources to accomplish the best outcomes. The outcomes that impact patient care are Safety, Quality, Knowledge, Efficiency and Satisfaction. Share one example with your team about how you provide patient and family centered care. What outcome did your care impact? How does this make your care unparalleled?
– Janet Leatherwood, CNO