Stars of the Month – December

Four employees from each of the service lines (Ambulatory Surgery, Emergency Department, Inpatient Services and Outpatient Services) have been named as a “Star of the Month” in recognition for their commitment to our patients and I CARE values. These employees have been selected based on outstanding patient comments and feedback received. Each month we alternate between featuring employees who received exceptional recognition from one of our various surveys (NRC Survey, RealTime, CONNECT Discharge Phone Calls, MyRounding) and employees who have been noted as going above and beyond through feedback from the Service Quality team and Guest Relations rounds.

We are excited to showcase and recognize the amazing hard work that our employees deliver to our patients on a daily basis. Thank you for being a part of our journey to unparalleled.

Travis Kunicki, PA – Emergency Department

• A patient said they were very impressed with the physician assistant, Travis. He was very kind, explained everything well his care was just exceptional.

• Another patient explained their experience was fast and efficient. The physician assistant, Travis, was excellent and would recommend this ER to all of my loved ones.

Charles “Chuck” Heim, RN — Ambulatory Surgery

• Chuck was a great nurse very kind and good with dc instructions.

• The patient stated that Chuck took excellent care of them and was a wonderful post-op nurse with no problems at all. All the staff was very caring so professional.

Osia Moore, RN — Inpatient

• I know a stay in the hospital is not good, but to be honest, I had a great time here. The nurses were wonderful and they still are. My baby is in the NICU, but I can relax because I know my boy is in good hands. All the nurses are great, but Ms. Osia from postpartum level 2 is the best. She made me feel secure all the time and took good care of me the week I was there. Thank you for having people like her. She is a blessing.

Easlia Moore – Outpatient

• On Wednesday, November 20, I went in to do my annual. Upon my arrival at the front desk, I was greeted by Ms. Moore who welcomed me with a big smile.  It felt as if I had just entered through my best friend’s front door.
• As I entered the Sweetwater Pavilion, I stopped at the information desk. A young lady at the information desk informed me that the elevators were down the hallway. I guess I missed the sign. After walking past the Breast imaging center and nearing MOB I, I turned around.
  I was tired, winded, and overwhelmed at this point. I walked back toward the Breast Imaging center and encountered Easlia Moore. I asked for her guidance.
• Easlia was very attentive and asked me questions and before I knew it, she began to guide me towards the elevators. I informed her that I had a 10 am lab test and was now runny late. In the process, I became very emotional. Easlia not only walked me towards the elevator but she also walked me to L&D on the second floor.
• I am so grateful for her because, at that moment, I was an emotional wreck. I have always believed that I have angels surrounding me! Easlia Moore is one of those angels! Methodist is blessed to have her.